By Tammy Kling

Exit Row tells the story of what happens behind the scenes when an airplane crashes. It is the true dramatic account of an Emergency REsponse Team’s operations immediately following the crash of American Airlines flight 965, which left Miami with 155 passengers and crash landed in Cali, Columbia. Miraculously, four people, all sitting in the same row, and a dog in the baggage compartment, survived. For the first time we are taken into the world of an Emergency Response Team, consisting of everyone from baggage handlers to airline executives. You will learn how team members are trained to deal with the families of the victims and their own grief. Finally, Tammy Kling evokes the pain and grief of the surviving families as well as the survivors themselves.